Resources & Support

Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place.

As the name would suggest, this section is a compilation of answers to the questions our clients commonly ask. Here you'll find answers to common questions our clients ask. Just start by following one of the links below.

1. What kind of work does the Bath Shop do?
2. How long does it take for you to complete my order?
3. What is a "proof"?
4. Why do I need to look at a proof if I've already given you everything I need to have done?
5. Do I still need to approve a proof if I bring my work in on disk?
6. What are the comparative advantages of producing my job on your copiers versus producing them on your presses?
7. How do I go about getting an estimate from you?

1. What kind of work does the Bath Shop do?
   Copy Services - Our high-speed copiers can produce copies efficiently and economically whether you provide hard copy or bring in digital files on disk. Our state of the art production copying equipment allow us to deliver work quickly and efficiently.
   
   Printing Services - From one-color to full-colour printing, our store has the capability to meet your needs. From short run to long run, we can offer a solution that will be just right for you.
   
   Finishing Services - We can cut, perforate, score, number, fold, collate, saddle stitch, bind, laminate and just about any other bindery process you could ever need.
   
   Design Services - We utilize the latest design technology available in order to offer a full range of design services. If you need a brochure produced, we can work from your camera ready copy, use the files you provide on disk, or design your brochure from scratch.
   
   
2. How long does it take for you to complete my order?
   There really isn't a short answer to this question. Some jobs can be produced in minutes and some jobs may take days. Let us know when you need your job completed and we'll let you know if it can be done. We go to great lengths to meet your most stringent demands.
   
   
3. What is a "proof"?
   A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online, faxed or printed on paper which can be viewed in our store or delivered to you in person.
   
   On full colour digital jobs, we can produce a colour proof on our Digital Xerox Printers which will show the colours exactly as they will be plus it will be printed on the proposed paper or card for the job.
   
   On full colour offset litho jobs, we can produce a digital colour proof which will give a fairly accurate idea of how the job will look.
   
   
4. Why do I need to look at a proof if I've already given you everything I need to have done?
   We employ human beings to produce your work and, last time we checked, humans are not perfect. Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
   
   
5. Do I still need to approve a proof if I bring my work in on disk?
   It may seem like a proof wouldn't be needed in this case but it really is. Output devices process digital information using a variety of processing languages. Your approval of the proof which we will provide assures that the output device used has correctly interpreted and processed the information you have provided.
   
   
6. What are the comparative advantages of producing my job on your copiers versus producing them on your presses?
   The advantages of our copiers are best realised on runs of 2000 or less requiring black printing and where a fast turnaround is needed. If the piece included photos or halftone screens the copy quality may be lower than that achieved by the printing process (unless digitally printed). On longer runs or where full colour is desired, as well as when screens or halftones require higher quality, offset printing would be the best alternative. The only disadvantage of the printing process would be the longer production time requirements.
   
   
7. How do I go about getting an estimate from you?
   Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, give us a call and talk with one of our customer service representatives.